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Note: From May 27, 2025, the HP Print and Scan Doctor will no longer be available (retired) and HP will not release any further app updates. You can learn more by clicking here Replacement for Print and Scan Doctor.
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎12-06-2024 02:17 PM - last edited on ‎12-06-2024 02:23 PM by Retired

HP Recommended
Product: HP Officejet Pro 8610 e-All-in-One Printer

I am trying to scan and I don't have the program on my laptop --- where do i get it.s

Category:
1 REPLY 1

‎12-08-2024 08:53 AM

HP Recommended

Hi @LisaGS,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I understand you're looking for information related to scanning from the printer to your PC.

I apologize for any inconvenience this may have caused, I'm here to help you today.

 

Kindly refer to the steps on this link on how to scan using HP smart app and let me know if that resolves the issue.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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