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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
OfficeJet 9015e
macOS 11.0 Big Sur

How does one set up their OfficeJet 9015e all-in-one printer so the user can wirelessly scan directly from the printer/scanner to a dedicated folder, located either on an iMac, or in an iCloud account?  My old HP OfficeJet 6970 handled this with ease, saving to a "For Filing" folder on my desktop.  I can find nothing in Easy Scan or HP Smart directing the settings on how to do so.  HP smart offers "scan to computer" via something called Webscan, but it shows as "not enabled" and to contact whomever set up the printer/scanner (which would be...me).  Can Webscan be enabled to work with a Mac?

 

I would prefer to be able to save directly to my iCloud folder for later filing, but am willing to settle for scanning to my dedicated desktop folder on my iMac.  (I'd like to at least restore the functionality of my 3+-year old HP printer.)The printer/scanner seems overly Windows-oriented.  Is this feasible using a Mac?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

Scan to Computer is supported on Windows only, not on Mac computers, therefore any option from HP Easy Scan would not be applicable, however you may setup scanning to a folder or use HP Smart shortcuts.

 

You may set up Scanning to a Network Folder to a folder shared on your Mac, please check below support document with a step-by-step instructions:

https://support.hp.com/hr-en/document/c06696672

 

You may also set up and use Shortcuts using the HP Smart app:

https://support.hp.com/us-en/document/c06211157

 

Shlomi

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

1 REPLY 1
HP Recommended

Hi,

Scan to Computer is supported on Windows only, not on Mac computers, therefore any option from HP Easy Scan would not be applicable, however you may setup scanning to a folder or use HP Smart shortcuts.

 

You may set up Scanning to a Network Folder to a folder shared on your Mac, please check below support document with a step-by-step instructions:

https://support.hp.com/hr-en/document/c06696672

 

You may also set up and use Shortcuts using the HP Smart app:

https://support.hp.com/us-en/document/c06211157

 

Shlomi

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
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