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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
Officejet J4680 All-in-One
Microsoft Windows 7 (64-bit)

Is there a way to setup the scanner so that when I scan a document, the area scanned includes only the document itself and not the entire scanning bed? As it stands now, I have to crop every document to remove excess scanning area that is not part of the document.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@JonnD14

 

Install the Full Feature Software for the printer.

 

Printer:

HP Officejet J4680 All-in-One Printer

 

Full Feature Software:

Release details

Released: Oct 17, 2014

Version 14.0.301.0

 

Fancy_Lines_2.jpg

 

Printer Assistant (icon on the desktop) > tab Print, Scan & Fax >

Scan a Document or Photo > Save as PDF >

Adjust Scan Size area to match your document size > Scan

 

Example:

Scan_Size_Area_3A.jpg

 

 

Reference:

Scanning Program Options

 

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Dragon-Fur

View solution in original post

5 REPLIES 5
HP Recommended

@JonnD14

 

Install the Full Feature Software for the printer.

 

Printer:

HP Officejet J4680 All-in-One Printer

 

Full Feature Software:

Release details

Released: Oct 17, 2014

Version 14.0.301.0

 

Fancy_Lines_2.jpg

 

Printer Assistant (icon on the desktop) > tab Print, Scan & Fax >

Scan a Document or Photo > Save as PDF >

Adjust Scan Size area to match your document size > Scan

 

Example:

Scan_Size_Area_3A.jpg

 

 

Reference:

Scanning Program Options

 

When you see a Post that helps you,

Inspires you, provides fresh insight,

Or teaches you something new,

Click the "Thumbs Up" on that Post.

 

Fixed / Answered? Click that post Accept as Solution to help others find Answers.

Dragon-Fur

HP Recommended
Does this mean you can only pick pre-determined template sizes of documents? In other words, the scanner does not sense the size of the document(s) on its own and then automatically surround the document with "marching ants" (a photoshop term) that show the size of document scanned? I had a scanner once that could determine several small photos on the scanner bed at once and you wouldn't have to crop anything! The office jet J4680 cannot do this?
HP Recommended

@JonnD14

 

Not every printer supports this option.

 

If it is available on your printer, the feature might be hiding under the Scan options > Advanced

 

 

 

 

Dragon-Fur

HP Recommended

Is there someone from HP I could contact who would definitively know if this feature exists or not for the Officejet J4680 All-in-One, rather than poking around in the hopes that it is there (and perhaps not realizing it because it's called something by HP that I would not recognize)?

HP Recommended

@JonnD14

 

I apologise for my unfortunate choice of words.

 

In so much that I am aware:

 

If the feature is not listed -- or is grayed out -- in the Advanced section, then auto-crop is not supported on your printer.

 

The exact wording might vary; you would recognise the meaning.

 

 

To Contact HP Technical Support:

 

HP Contact Information – Sales, Technical Support, other Contacts -  USA / Canada

Contact HP – USA - Assistance

 

HP Tech support/ Customer Service  – Some English Speaking Countries

Including UK and Europe

 

From a post by @Sunshyn2005, to contact HP Support :


Step 1. Open link: www.hp.com/contacthp/
Step 2. Enter your computer's Product Number OR select Auto Detect
Step 3. Scroll down, find: "Still need help?  Complete the form to select your contact options"
Step 4. Scroll down, Click HP contact options > Click Get phone number

Case number and phone number appear on screen.

HP Customer Support - Product Warranty Check

 

 

When you see a Post that helps you,

Inspires you, provides fresh insight,

Or teaches you something new,

Click the "Thumbs Up" on that Post.

 

Fixed / Answered? Click that post Accept as Solution to help others find Answers.

Dragon-Fur

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