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- HP Community
- Printers
- Scanning, Faxing, and Copying
- Re: How to cancel the Fax Feature

Create an account on the HP Community to personalize your profile and ask a question
05-07-2021 01:25 PM
How can I confirm that I am not being charged for the Fax Feature on my printer. I think I signed up on accident when I first got the printer.
Solved! Go to Solution.
Accepted Solutions
05-07-2021 01:37 PM
You are not being charged, else you'd have been notified that the trial period is over and offered the option to select a Plan.
No plan? No subscription? No "cancel" needed.
HP Smart – Mobile Fax – Information, Sign-up, Terms of Service
Android, Apple iOS, iPadOS, macOS, and Windows 10
Not your home site? Click the Flag to change to your region.
Please do read the questions and answers in the FAQ section:
- For example, FAQ > Section What does the Mobile Fax service cost?
- Below section FAQ > More FAQs
and
- HP Smart - Send Faxes with the HP Smart App
- FAQ > Section Can I cancel or remove Mobile Fax from the HP Smart app?
Thank you for participating in the HP Community.
The Community is a separate wing of the HP website - We are not an HP business group.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Thumbs Up to say Thank You.
Question Resolved / Answered, Click "Accept as Solution"
05-07-2021 01:37 PM
You are not being charged, else you'd have been notified that the trial period is over and offered the option to select a Plan.
No plan? No subscription? No "cancel" needed.
HP Smart – Mobile Fax – Information, Sign-up, Terms of Service
Android, Apple iOS, iPadOS, macOS, and Windows 10
Not your home site? Click the Flag to change to your region.
Please do read the questions and answers in the FAQ section:
- For example, FAQ > Section What does the Mobile Fax service cost?
- Below section FAQ > More FAQs
and
- HP Smart - Send Faxes with the HP Smart App
- FAQ > Section Can I cancel or remove Mobile Fax from the HP Smart app?
Thank you for participating in the HP Community.
The Community is a separate wing of the HP website - We are not an HP business group.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Thumbs Up to say Thank You.
Question Resolved / Answered, Click "Accept as Solution"