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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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HP Recommended
HP Desk Jet Pro 9010
Microsoft Windows 10 (32-bit)

How can I confirm that I am not being charged for the Fax Feature on my printer.  I think I signed up on accident when I first got the printer.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Dpalazotto 

 

You are not being charged, else you'd have been notified that the trial period is over and offered the option to select a Plan.

 

No plan?  No subscription?  No "cancel" needed.

 

 HP Smart – Mobile Fax – Information, Sign-up, Terms of Service  

Android, Apple iOS, iPadOS, macOS, and Windows 10

 HP Smart - HP Mobile Fax

Not your home site?  Click the Flag to change to your region.

 

Please do read the questions and answers in the FAQ section:

 

  • For example, FAQ > Section What does the Mobile Fax service cost? 
  • Below section FAQ > More FAQs

and

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution"

Dragon-Fur

View solution in original post

2 REPLIES 2
HP Recommended

@Dpalazotto 

 

You are not being charged, else you'd have been notified that the trial period is over and offered the option to select a Plan.

 

No plan?  No subscription?  No "cancel" needed.

 

 HP Smart – Mobile Fax – Information, Sign-up, Terms of Service  

Android, Apple iOS, iPadOS, macOS, and Windows 10

 HP Smart - HP Mobile Fax

Not your home site?  Click the Flag to change to your region.

 

Please do read the questions and answers in the FAQ section:

 

  • For example, FAQ > Section What does the Mobile Fax service cost? 
  • Below section FAQ > More FAQs

and

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution"

Dragon-Fur

HP Recommended

Thank you so much!

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