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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎10-01-2024 04:21 PM

HP Recommended

This is a brand new laptop and an older scanner.

Category:
3 REPLIES 3

‎10-03-2024 07:13 AM

HP Recommended

Hi @JM5004,

 

Welcome to the HP Support Community. 

 

I'd be glad to help you! 

 

To be able to answer you effectively, we need some information.

 

May I have the exact product name and number of your HP scanner/printer? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

Nal_NR-Moderator
I am an HP Employee

1 person found this reply helpful
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‎10-03-2024 12:49 PM

HP Recommended

I could not connect my HP Scanjet 4050 to my new HP envy x360 laptop. I was able to connect a plustek e photo scanner to my laptop and scan in my document. but when I tried to atach the document to an e-mail, it said it was too big. It was 8.5x11, the same size I have been sending for years.

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‎10-04-2024 02:46 PM

HP Recommended

I can now connect, but cannot find the document on my HP Envy laptop.

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