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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎05-18-2019 11:16 AM

HP Recommended
Product: Desk jet 2542 all in one

I have a printer that says it takes a 61 ink cartridge. I bought the ink 61 and now I can’t figure out how to install it.  All the videos have a different model and what I have doesn’t look like the cartridge fits (the cartridge seems too small)

1 REPLY 1

‎05-19-2019 08:29 AM

HP Recommended

@Maximina

 

Welcome to the HP Support Community!

  • HP 61/HP 61XL ink cartridges are compatible with HP Deskjet 2542 All-in-One Printer.
  • To know how to replace/insert the ink cartridge, refer to Solution seven in this document.
  • watch this video to know how to insert a ink cartridge in the printer.
  • Note: The video shown in this document is for HP Deskjet 2540 series printers. It also holds good for a HP Deskjet 2542 All-in-One Printer as it falls under 2540 series of printers.
  • Also, make sure the orange protective tape with HP logo is removed before inserting the ink cartridge in the printer.

Let me know how this goes.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

KUMAR0307
I am an HP Employee

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