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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended

How to scan a document from my HP Deskjet 2852e directly to my laptop?

1 REPLY 1
HP Recommended

@bhow1 

 

First, please read and heed our public service announcement -

 

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Your computer is not full of bugs.

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Answer

Not that kind of printer -

 

The printer lacks a full service touchscreen Printer Control Panel.

 

What you can do at the panel is limited.  See the user manual.

 

Scanning is supported using software or applications installed on your supported devices (computer, tablet, phone)

 

Open

User Guide – HP DeskJet 2800e HP DeskJet 4200e

Pages 1-6

and

Chapter 5 - Copy, Scan, and Mobile Fax - Starting on Page 21

 

 

Options from a supported version of Windows computer include and might not be limited to:

  • Full Driver printer software, available for installation - Supports printing, scanning, and other software programs
  • HP Smart - Supports printing, scanning, and -- with HP+ enabled -- premium scan / print / save features
  • Windows Scan - Microsoft standard scanning
  • Windows Fax and Scan - another Microsoft classic program, included with supported versions of Windows
  • WebScan / Web Scan - scanning from a supported Browser and your networked printer.  No additional software.

 

Ask if you wish to see examples or details on the options.

 

 

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References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP DeskJet 2852e All-in-One Printer  

 

Thank you for participating in the HP Community --

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Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

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