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HP Smart
Microsoft Windows 10 (64-bit)

I have a new color laserjet Pro MFP M283FDW and I want to scan my ID card, front and back to a single file. Can this be done with HP Smart or do I need a different application? 

3 REPLIES 3
HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Here's a suggestion, copy both sides and then scan the 1 page.

 

You can copy the ID card directly from the Front panel:

https://www.youtube.com/watch?v=6FWAjC9A-Xw

 

After the copy is down, both sides of the ID would be on one page, then simply use HP Smart to scan to a JPEG file.

 

For more suggestions on using the printer, this is useful.

 

Hope that helps!

 

 

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
HP Recommended

Thanks. I had not yet noticed the ID copy feature. It is useful, but still not the same as scanning directly to a PDF. By scanning a copy, you lose a lot of quality. I have googled around and found that the old HP scan software used to allow scanning two sides to a PDF. Why is that feature gone? Or is it really gone? 

 

HP Recommended

Hi,

 

Was reading your message again and misunderstood that you wanted to scan the ID card to 1 file instead of 1 document as you stated!  My bad!

 

You can use HP Smart to scan the ID card, this resource shows you how:

https://www.youtube.com/watch?v=LfU9ArqFVp4

 

Be sure to select the source as Scan glass instead of Automatic Document Feeder.

 

Alternatively, you can use the HP FULL software to scan 2 sides:

https://www.youtube.com/watch?v=h9g9JjLEV1k

 

Hope that helps!

 

 

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
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