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Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP OfficeJet8600 Premium
Microsoft Windows 7 (64-bit)

 

How do I scan a legal size document to my computer - windows 7

1 REPLY 1
HP Recommended

Hi,

Thanks for using the HP Forums.

Can you download and install the FULL feature printer software from HP for your operating system:

 

The following resource will help you :

http://123.hp.com/us/en/

Key in your printer model, Operating System and download & install the FULL feature software.

Once you have downloaded and installed the FULL feature software, you will be able to print and scan.

 

Start the HP Printer Assistant (icon on your desktop), select Scan and then Scan Size (Legal), then Scan.

 

Example as shown:

 

 

Scan Size.jpg

 

 

If you are trying to Scan to Computer, follow these steps:

 

How to Scan to Computer

 

(you may want to watch the resource "How to scan to computer properly)

Once you have installed the software:

1. Click on the printer Icon (on your desktop) and it will bring up the HP Printer Assistant.
2. Under the Scan menu, there is a “Manage Scan to Computer”, click on that.
3. Make sure that you “Enable” Scan to Computer. Also make sure the tab “Automatically start Scan to Computer when I log on to Windows” is checked if you want to make this feature permanent. (the following video will show you how)

Scan to Computer
Scan to Computer (New UI)
How to use "Scan to Computer" properly

 

For more scanning tips, click here.

 

Hope that helps.

I am an HP Employee. Although I am speaking for myself and not for HP.
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