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Windows 11 Support Center. -
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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP Recommended
Please download and install HP Scan Extended:
ftp://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi
Once it's downloaded and installed, for Windows 10:
(a) Hit Win key,
(b) Scroll down to HP group/folder,
(c) Double click "HP Scan Extended"
You can put a shortcut on Taskbar or Desktop
Regards.
BH
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HP Recommended
HP Recommended
Hi,
Thanks for using the HP Support Community. Apologies for jumping in here.
Try using HP Smart app to scan. Download and install from Play Store (for Android) or Microsoft Store (For Windows 10 PC) .
These resources will be useful:
Android phone:
https://www.youtube.com/watch?v=t_G1DMUncR8
At time 1:31, tap on the "+" symbol to scan more pages. After that, you can save in PDF or JPEG format.
Win 10 PC:
https://www.youtube.com/watch?v=PF-KB-OIGeY
At time 2:21, click on "+ Add pages" .
These other resources will be useful:
https://www.youtube.com/playlist?list=PLUV0sXfF6zPh6CvwM2cDtFruOzbfD2fEk
Hope that helps!
I am an HP Employee. Although I am speaking for myself and not for HP.
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Question / Concern Answered, Click "Accept as Solution"
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Question / Concern Answered, Click "Accept as Solution"
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