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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎12-28-2016 12:46 PM

HP Recommended
Product: Deskjet 2542
Operating System: Chrome OS

I have a chromebook and so the hp software is not compatible. In order to scan a document I have to use webscan, as far as I know. I'm able to scan individual papers for documents, but I was wondering if there was a way to scan multiple papers per document through webscan, or if anybody knows of a better way to scan using a chromebook. Thank you so much in advance. 

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-29-2016 08:09 AM

HP Recommended

Hi! @CottonBallJ, Welcome to HP forums.

 

I understand you need to know how to scan multiple papers on your Chromebook.

 

This is not going to be an option for you. There is just no option in the Web Scan for adding another image to a scan.

 

You can use PDF Mergy application as an alternate to unite the files.

 

 

Hope this helps!

Have a wonderful day ahead! 🙂

A4Apollo
I am an HP Employee

View solution in original post

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3 REPLIES 3

‎12-29-2016 08:09 AM

HP Recommended

Hi! @CottonBallJ, Welcome to HP forums.

 

I understand you need to know how to scan multiple papers on your Chromebook.

 

This is not going to be an option for you. There is just no option in the Web Scan for adding another image to a scan.

 

You can use PDF Mergy application as an alternate to unite the files.

 

 

Hope this helps!

Have a wonderful day ahead! 🙂

A4Apollo
I am an HP Employee

Was this reply helpful? Yes No

‎12-29-2016 09:35 AM

HP Recommended
I was afraid that was the case. Thank you for the advice. You have been very helpful, God bless. Keep spreading your joy through problem solving.
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‎12-29-2016 10:29 AM

HP Recommended

Hi @CottonBallJ! You're welcome and thanks for the reply,

I am happy that I was able to answer your query.

If you have any queries in future related to any HP products, you can always reach out to us.

We will try our best to help you out.

 

Take care,            

Happy Holidays and A Happy new year ahead! 🙂

 

A4Apollo
I am an HP Employee

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