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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎10-20-2020 10:05 AM

HP Recommended
Product: HP OfficeJet Pro 9010
Operating System: Microsoft Windows 10 (64-bit)

Is there a way to put 3-4 pictures on the flatbed, scan, then separate them into individual files on the screen to save them individually?   HP OfficeJet Pro 9010

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1 person had the same question
7 REPLIES 7

‎10-20-2020 10:24 AM

HP Recommended

Hi,

From the HP Officejet Pro 9010 software from your desktop, click Scan and then on Scan a Document or Photo.

Select Save as JPEG

Set the Item type as Photo and the Page Size as Detect Photos, then press Scan.

 

If you don't have the HP Full Feature Software installed and you cannot locate it by searching for HP Officejet Pro 9010, download and install the latest software below:

https://ftp.hp.com/pub/softlib/software13/printers/OJP9010/HPEasyStart-12.0.38-OJP9010_49_6_4502_1_1...

 

Regards,

Shlomi



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‎12-03-2020 11:02 AM

HP Recommended

I found your previous answer with the link.  But on my new computer when i'm clicking the link I'm getting a message that that site "cannot be found on this server"?

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‎12-03-2020 12:20 PM

HP Recommended

Please follow below link for the current version for this time:

https://ftp.hp.com/pub/softlib/software13/printers/OJP9010/HPEasyStart-12.1.03-OJP9010_49.7.4556_1_F...

 



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‎12-03-2020 01:13 PM

HP Recommended

using this link I'm only getting the HP Smart which I already have.  I'm looking for the more detailed HP Scan (icon is drawing of scanner with top open)

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‎12-04-2020 03:03 AM

HP Recommended

Hi ShlomiL..I did not know how to record my thanks for a post of yours a couple of years ago on HP 1020 driver for Mac. I was floundering for sometime till I saw your post and was able to solve the problem.  Thank you. Much appreciated

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‎12-04-2020 04:30 AM

HP Recommended

Hi @Andy9574 ,

While following the steps on screen you are being offered with 4 software options to select from - HP Smart, HP Full Feature Software or the HP Basic Software, please follow it again and be sure to select the full or basic option, then complete the installation and HP Scan will be installed.

 

You’re much welcome @cherry5 , glad I could help!



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‎12-04-2020 02:03 PM

HP Recommended

Sorry, with the latest link you provided above i am only getting one choice, for HP Smart which I already have.  Looking for Full

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