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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎02-27-2023 09:56 PM

HP Recommended
Product: HP Color LaserJet Pro MFP M283fdw
Operating System: Microsoft Windows 11

Hi HP gurus,

How can I scan a document to computer as pdf from the panel of the printer? I have bought a HP Color LaserJet Pro MFP Printer M283fdw. When I select Scan to computer, it's a jpg file in Windows\Scan document folder. 

I just cannot find any settings in the panel to allow me to choose scan as pdf. 

From what I google, the solutions from google and YouTube appear to be using HP Scan app and HP Smart app. But it means going back and forth from printer to computer. So weird that there is no settings to scan as pdf from the printer. 

 

Thank you in advance 

 

4 REPLIES 4

‎03-04-2023 01:53 AM

HP Recommended

Hi @Chee123,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Perform the steps from this document and see how it goes. 

 

Update the firmware from this link. 

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

Was this reply helpful? Yes No

‎03-04-2023 07:01 PM

HP Recommended

Hi Elohi_NR,

The steps you asked me to see are steps to installing and using HP Smart app to scan.

This is not helping to solve my problem.

My problem or question is how to scan into a PDF using the Printer LED control panel. When I press scan at the LED control panel, it's always scanned as jpg. How to change this setting at the LED control panel?

Weird that HP does not provide scan options at the panel. 

 

Thank you,
Chee

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‎03-05-2023 10:58 PM

HP Recommended

Log into the embedded web server by entering the IP address of the printer into a browser address bar. You may be able to change the default scan type there.. Refer to the user guide for more starting on page 63 information: http://h10032.www1.hp.com/ctg/Manual/c06431905.pdf

 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



Was this reply helpful? Yes No

‎03-07-2023 04:17 AM

HP Recommended

Hi Repairatrooper,

Thanks very much for your reply and trying to help. 
But I don't wish to change the default scan type to pdf because there will be time when I want to scan photos as jpg. 

 

I just regretted switching from Cannon to HP printer. Cannon gives user scan options at the printer LED panel. 

I will just live with this limitation. 

 

Appreciate your help. 

Was this reply helpful? Yes No
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