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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP Desktop PC M01-F1000a (2W898AV)
Microsoft Windows 11

How do I scan to my PC desktop from my HP 901 5e

1 REPLY 1
HP Recommended

@EverettScott 

 

Welcome to the HP Community --

 

HP Document - How to Scan

 HP Printers - How to Scan (Windows, Mac, Mobile) | HP® Customer Support

 

Install the Full Feature Software

Open the Printer Assistant shortcut > tab Scan > Enable the Scan to Computer feature

 

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Printer - Software

 - Windows -

 

HP Full Feature Software / Full Driver printer software - supports printing and scanning from the web, printing in in other software and programs (for example, Word), and provides access to the full range of Printing Preferences / Shortcuts.  The full driver adds at least two shortcuts to the Desktop: Printer Assistant and HP Scan. If the printer model includes built-in Fax hardware, the software supports the setup and use of the Fax driver. No Sign-in required.

 

 

Basics - Printer Software

 

Note: Skip part(s) that are not relevant to your situation.

 

Uninstall the full driver printer software from Programs and Features

Restart computer and Sign in

Install a new copy of the Full Feature Software

Restart computer and Sign in

 

 

Full Feature Software / Full Driver printer software

 

Details Page - Driver - For your Printer

>>> Full Feature Software - Web Pack Installation Package - Information - Download / Save / Install <<<

HP OfficeJet Pro 9010 EasyStart Printer Setup Software – Offline Use Only 

 

After the software is installed, Restart the computer and sign in. 

 

====================================

 

The installation of the full driver generally adds at least two shortcuts to the Desktop.

Note:  HP Scan is not installed (only) when the printer supports Scan.

 

Printer Assistant 

HP Scan

 

When needed / wanted, enable "Scan to Computer" using the Printer Assistant

 

Open the Printer Assistant shortcut > Tab Scan > Manage Scan to Computer > Enable

 

Example - Windows - Full Feature Software - Installed in Programs and Features

Programs_and_Features_Printer_Desktop_Icons_11Programs_and_Features_Printer_Desktop_Icons_11

 

 

 

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References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open

HP OfficeJet Pro 9015e All-in-One Printer

 

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People who own, use, and support HP devices.

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Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

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