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Note: From May 27, 2025, the HP Print and Scan Doctor will no longer be available (retired) and HP will not release any further app updates. You can learn more by clicking here Replacement for Print and Scan Doctor.
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HP Recommended
Mac os x sequoia 15.5
Other

 the 9025 office jet pro scanner only scans into JPGs using hP easy scan. What do I do? 

 

1 REPLY 1
HP Recommended

Hi @LisaDonatelli 

 

Welcome to the HP Support Community!

 

Thanks for posting your query! We're here to help you get back up and running.

 

If your HP OfficeJet Pro 9025 scanner is only scanning into JPGs when using HP Easy Scan on macOS Sequoia 15.5, you can change the scan settings to scan into other formats such as PDF. Here are the steps to adjust the settings:

 

Step 1: Open HP Easy Scan

Open HP Easy Scan:

  • If the app does not automatically open, search the Mac for "scan," then click HP Easy Scan in the list of results.

Select Your Printer:

  • In HP Easy Scan, make sure your HP OfficeJet Pro 9025 printer is selected from the Scanner drop-down menu.

 

Step 2: Adjust Scan Settings

Select Scan Type:

  • Choose your scan type from the Presets menu. To scan documents, you would typically select a document preset.

Edit Scan Settings:

  • Click Edit Settings to change the file type and other settings.

 

Step 3: Change File Format to PDF

File Type:

  • Under the File Type or Format settings, select PDF instead of JPG.

Additional Settings:

  • If needed, you can also adjust resolution, color settings, and more.

 

Step 4: Scan Your Document

Place Your Document:

  • Place the document or photo printed side down on the scanner glass, then close the scanner lid. If your printer has an automatic document feeder (ADF), you can use it to scan multiple page documents at one time.

Start Scanning:

  • Click Scan to begin scanning your document.

Save the Scanned Document:

  • After the scan is complete, you will be prompted to save your scanned document. Make sure to save it in the desired format (PDF) and folder.

Here is a visual guide on this process:

Presets menu in HP Easy Scan

HP Easy Scan editing tools

 

By following these steps, you should be able to scan documents into PDF format using your HP OfficeJet Pro 9025 and HP Easy Scan on macOS Sequoia 15.5.

 

 

If my response helped, please mark it as an Accepted Solution It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

I am an HP Employee.

If my response helped, please mark it as an Accepted Solution!  It helps others and spreads support.  Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 
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