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Note: From May 27, 2025, the HP Print and Scan Doctor will no longer be available (retired) and HP will not release any further app updates. You can learn more by clicking here Replacement for Print and Scan Doctor.
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP deskjet 2620
Microsoft Windows 10 (64-bit)

Deleted   

3 REPLIES 3
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@imbart

 

Welcome to HP support community.

 

Could you explain more about the issue so that I can assist you better?

 

Cheers.

Sandytechy20
I am an HP Employee

HP Recommended

Thank you , Sandytechy20.

This post is duplicated elsewhere in HP Support  entitled "Glitch between Microsoft Edge and HP Support" under "OS/Recovery" which explains the situation and I have deleted this post as i didn't know how to clear it.

I have accepted the expert opinion that Edge is causing the problem which is minimal as i can reach the site by other means.

Thank you for your interest and perhaps you can clear this post but leave the other one..

 

 

 

HP Recommended

@imbart

 

Good to know that issue is resolved.

Feel free to contact us in the future if you need any assistance,.

 

Cheers.

Sandytechy20
I am an HP Employee

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