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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP DeskJet 3700 All-In-One
Microsoft Windows 10 (64-bit)

Do I just insert document to be scanned where I insert paper for printing?  If so, which side up?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended
3 REPLIES 3
HP Recommended

Hi,

Thanks for using the HP Support Community.  

 

We'd recommend using the FULL feature software.

 

These resources will be useful for the usage of the printer:

 

HP Deskjet 3720 3755 3730 3723 : Using the HP Smart apps to connect wirelessly and print

 

HP Deskjet 3720 3755 3730 3723 Download software install and connect wirelessly

HP Deskjet 3720 | 3721 | 3730 | 3755 | Scan a document as a PDF

HP Deskjet 3720 3755 3730 3723 : How to copy a document

HP Deskjet 3720 3721 3755 3730 How to print a document 2 sided

HP Deskjet 3720 | 3723 | 3730 | 3755:How to resolve a Printer Offline issue

HP Deskjet 3720 | 3721 | 3730 | 3755 | Print PQ Diagnostic, alignment page & clean cartridges

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
HP Recommended

Thank you Green Turtle.  I had only ever used a flatbed scanner/copier before so you provided answers to some questions I hadn't even asked yet.  Much appreciation from Wynne13

HP Recommended

Hi @Wynne13 ,

Glad to hear that your issue is resolved and all is working well now.  

 

Have a nice day!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
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