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- HP Community
- Printers
- Scanning, Faxing, and Copying
- Re: Hp hd pro scanner need calibration sheet

Create an account on the HP Community to personalize your profile and ask a question
06-23-2024 03:07 PM
Hi @jwsmith1979,
Welcome to the HP Support Community.
Thank you for posting your query. I will be glad to assist you.
I see that you are facing an issue with your scanner.
To understand the issue and help you, please share the details listed below:
- Exact model number/product number(SKU number) of your HP Product (Click here for information on how to find the model number/product number).
- When was the last time your scanner was working fine?
- Were there any changes made to your scanner recently?
- May I know which devices are you using to print eg: Windows PC, Mac, or Smartphone (Android or iPhone)?
Note: Do not share any of your personal information such as serial, phone number, email ID, etc.
Take care and have a great day ahead!
Irwin6
HP Support
Irfan_06-Moderator
I am an HP Employee
06-23-2024 05:29 PM
Part number should be q1277-60032
Go to partsurfer.hp.com to confirm it is compatible with your model.
I see that HP does not list it on the HP Parts Store so you will either need to contact an HP Service dealer or check Ebay/Amazon.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.