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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
Envy 5540

I can't change the paper type to make a photo copy on envy 5540.  The default is letter, photo paper.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

Remove and reload the paper into the tray, then follow the prompt on screen to change the paper size or type.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

2 REPLIES 2
HP Recommended

Hi,

Remove and reload the paper into the tray, then follow the prompt on screen to change the paper size or type.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
HP Recommended

Thank you!  That worked!  🙂

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