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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎01-06-2023 12:44 PM - edited ‎01-06-2023 12:47 PM

HP Recommended

I have a HP Envy 6455e, and when I scan there is no PDF option. I have JPG, TIF, and others. Its weird cuz I thought I scanned to PDF when I first got the printer, but now there is no PDF option. I scan lots of work documents and if this printer can't handle PDF then its going back. 

1 REPLY 1

‎01-06-2023 01:14 PM

HP Recommended

@DFHelper 

 

Welcome to the HP Community Forum.

 

@DFHelper wrote:

Product:  HP ENVY 6455e All-in-One Printer 

Operating System:  Unknown

Software / Application:  Unknown

Connection Type:  Unknown


I have a HP Envy 6455e, and when I scan there is no PDF option. I have JPG, TIF, and others. Its weird cuz I thought I scanned to PDF when I first got the printer, but now there is no PDF option. I scan lots of work documents and if this printer can't handle PDF then its going back. 

 

Yes, the printer supports Scan to PDF.

FeaturesPrint from phone or tablet; Two-sided printing; Scan to email; Scan to PDF
Scan File FormatJPEG, TIFF, PDF, BMP, PNG

 

How to Scan

HP Printers - How to Scan (Windows, Mac, Mobile) | HP® Customer Support

 

You do need to know your Operating System / version.

 

How you scan depends on the printer software or application supported in that Operating System.

 

Examples and "how-to" help

 

Videos

HP Envy 6055e | 6455e| HP Envy 6420| 6455 : How to Scan using HP Smart

 

HP Envy 6055e | Envy Pro 6455 : How to Print a 2 sided Document with HP Smart

 

Technology Tips - HP Envy 6000 | HP Envy Pro 6400 series printers - Playlist

 

HP Envy Pro 6455: How to set up printer on Win 10 PC with HP full solution software

 

HP Envy Pro 6455 : How to Scan 2 sided Documents with HP Full solution software on Windows 7/10 PC

 

 

=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=

HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

HP ENVY 6455e All-in-One Printer 

 

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Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

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