I can't use the automatic document feeder to scan

[TMV3]

I've loaded the document feeder and used the HP app on my Mac to scan, but it will not pull the document into place to scan.

[KrazyToad]

@TMV3

Welcome to HP Support Community

I would like to help

I have sent you a private message. Please check your Inbox

Please ensure your Mac and Printer have the latest updates

Printer Firmware: https://support.hp.com/in-en/document/c02919168

Next Remove and Re-add the printer as Airprint

1.) Click the Apple menu, click System Preferences, and then click Print & Scan or Printers & Scanners.
2.) Check if your printer name displays in the Printers list, If your printer is listed, click the printer name, click the minus sign to delete the printer.

3.) If you see multiple printer queues for the same printer, remove all extra printers by selecting them one at a time, and then clicking the minus button  at the bottom of the list.

4.) Click the plus sign , click Add Printer or Scanner, click the printer name.

5.) Click the Use or Print Using menu, select AirPrint or Secure AirPrint in the pop-up menu. Then click Add.

6.) Try to print

Airprint does work on this printer as per the Printer Specs https://support.hp.com/us-en/product/hp-officejet-pro-7740-wide-format-all-in-one-printer-series/768...

Let me know how it goes😊

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