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‎09-03-2023 02:07 PM - last edited on ‎09-06-2023 05:46 PM by Retired

HP Recommended
Product: HP Color LaserJet Pro MFP M183fw
Operating System: Microsoft Windows 10 (64-bit)

I have sorken in HP service for 30 yrats and hava never experienced a crap like this Unit.

I recieved it a week ago, it is a laser jet PRO mfp m183fw, s/n [personal info removed], prod nbr 7KW56A.

It can not copy, It can not print from a computer.

It is cutting  the right part of an A4 off by 10cm.

I have tried to reconfigure the print out, but nothing helps.

Category:
3 REPLIES 3

‎09-04-2023 01:35 AM

HP Recommended

Can you print a sample page scan and post it here?




My profile on LinkedIn

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‎09-04-2023 02:37 AM

HP Recommended

IMG_1604.JPG

 

IMG_1603.JPG

 Could not have microsoft to connect to he printer anymoore. This is pictures of plain copy work. one original and one result from the lasejet.

I could not enter the scanned pdf files so I had to take photos.

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‎09-06-2023 06:49 AM

HP Recommended

The printer is ok now.

i restarted the computor removed all printer drivers and restarted the computer again and reloaded  the driver and used hp smart to complete the installation. I neded to Change the paper format then everything was ok

 

 

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