I have a HP Photosmart 5510 which won't to scan to my computer running windows 7 64 bit anymore.

[revross]

Now when I try to scan to my computer I get the error message "No computer found". I reran the install disk and followed all the prompts which confirm that my wireless system is connected to the printer and vise versa. However, when I try to go into the software off the programs listing or the icons, I"m not able to open the HP software to even look at the manage scan to computer settings. Solutions?

I'm running Windows 7 64-bit

the printer is connected wirelessly 

recently upgraded to Microsoft Office and Student 2010 and Bitdefender 2012

Thanks for any help.

revross

[banhien]

Hi,

Before scanning anything to your computer you need to establish (or enable) the scan process. It will ask you where do you to scan to because you may connect more than one computer to ii. Just from Printer Main menu, click Manage Scan to Computer. You can enable it when Windows starts:

     

Hope this helps.

[mike100]

when loading to scan to computer it wont go beyond 5% on the bar scale

[Revker]

I cannot get my HP  Photosmart 5510 printer to scan to my computer.  I have tried all I know to try.

[Revker]

Now when I try to scan to my computer I get the error message "No computer found". I reran the install disk and followed all the prompts which confirm that my wireless system is connected to the printer and vise versa. However, when I try to go into the software off the programs listing or the icons, I"m not able to open the HP software to even look at the manage scan to computer settings. Solutions?

I'm running Windows 7 64-bit

the printer is connected wirelessly 

[Sunshyn2005]

Hi Revker,

I'd like to help, I understand you are experiencing an issue with the HP software. If you have not already done so, please run the HP Print and Scan Doctor.  The HP Print and Scan Doctor (click here) quickly resolves many printing and scanning errors, network connection problems, and driver issues.

Please let me know the outcome of running this utility. Identifying the issue ensures that you get the best troubleshooting steps.

[ChrisCoto]

i'm having the same problem. Ran the HP Print and San Doctor which said product had incomplete driver instalation. Ran install of drivers through the Doctor but when it got to the connection stage (selecting USB as I don't have wireless on my PC) it said the device was not connected.

Still prints fine, so the USB connection is working.

So stuck in a loop of the Doctor saying install drivers but driver instalation cannot complete.

PC Windows 7 (64 bit)

HP Photosmart 5510

[Cyd54]

How do I get to the Printer Main menu to "enable scanner"?

I am running windows 7, have Bitdefender anti-virus and an HP 5510 wireless printer scanner. It prints wirelessly fine but when I try to scan it says no printer found 

[sysonby]

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@revross wrote:

Now when I try to scan to my computer I get the error message "No computer found". I reran the install disk and followed all the prompts which confirm that my wireless system is connected to the printer and vise versa. However, when I try to go into the software off the programs listing or the icons, I"m not able to open the HP software to even look at the manage scan to computer settings. Solutions?

I'm running Windows 8.1

the printer is connected wirelessly 

recently upgraded to Microsoft Office 

Thanks for any help.

revross

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[Joe150]

HP PhotoSmart 5510 will not scan to email - HP Scan Doctor reports that both PC & Scanner working ok.