I have an HP 8610 all in one printer. I cannot get the fax to answer automatically

[Rick78223]

My Hp 8610 will not receive fax automatically. How do I make this work.

[Rick78223 · Accepted solution]

I just had my system bundles with ATT. Having trouble receiving faxes automactically and sending fax. One reported stated does not receive blocked calls

It stated move the line to 1-line did this and could send fax but then both lines lite up

[Rainbow23]

@Rick78223, welcome to HP Forums, this is a great place to get support, find answers and tips.

Thank you for posting your query, I'll be more than glad to help you out.

I understand that you are unable to receive the fax automatically on your HP Officejet Pro 8610 e-All-in-One Printer.

Don't worry as I have a few steps that should help fix this issue.

And here's the step by step guide for you listed below:

1. From the printer control panel display, touch and slide your finger across the screen and then touch Setup.

2. Touch Fax Setup, and then touch Basic Fax Setup.

3. Touch Auto Answer to turn it on.

If you have connected the phone on the same line, then the number of rings on the phone should be less than the number of rings to answer on the printer.

You may also chek the manual from the link: http://h10032.www1.hp.com/ctg/Manual/c04204791

Let me know how that works.
 

I hope you have a good day ahead.

[69Hank]

Auto answer is on but window pops up when phone rings saying: " accept/ignore, of course if I am not here to touch accept I do not get the fax

[kevin-t]

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue. 
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