• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP Smart Tank 7602 All-in-One

I need to scan 2 side page but could not find that option in my computer when I use HP Smart

1 REPLY 1
HP Recommended

@Natia-NJ 

 

Welcome to the HP English Community --

 

This printer does not support automatic 2-sided Scan.

Scanning Options (ADF)Single-sided

 

HP Document - How to Scan

 HP Printers - How to Scan (Windows, Mac, Mobile) | HP® Customer Support

 

Video

Mopria Scan:  This tutorial shows how to Scan a 2-sided Document with Mopria Scan on a Printer with an Automatic Document Feeder.  No account created, No sign-in needed.

  Scan a 2-sided document on any printer with Mopria Scan

 

HP Support -  How to scan with an HP printer from HP Smart | HP printers | HP Support

Watch >> Scan to PDF - 2 sided documents - 3 minute mark to 4 minute mark

 

 

Relevant to Windows

 

Install the Full Feature Software / full driver printer software

Use HP Scan to scan the PDF document -- the software will reorder the pages

 

Example - HP Scan - Menu - More > Destination

9025_HP_Scan_Menu_PDF_More_Destination_99025_HP_Scan_Menu_PDF_More_Destination_9

 

========================================

Message Content References

 

-------------------------------------------

 

 Technology Tips Smart Tank 7600

 

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP Smart Tank 7602 All-in-One  

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.