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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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Locked

‎09-11-2024 08:06 PM

HP Recommended
Product: HP Smart Tank 7602 All-in-One

I need to scan 2 side page but could not find that option in my computer when I use HP Smart

Category:
1 REPLY 1

‎09-12-2024 08:43 AM

HP Recommended

@Natia-NJ 

 

Welcome to the HP English Community --

 

This printer does not support automatic 2-sided Scan.

Scanning Options (ADF)Single-sided

 

HP Document - How to Scan

 HP Printers - How to Scan (Windows, Mac, Mobile) | HP® Customer Support

 

Video

Mopria Scan:  This tutorial shows how to Scan a 2-sided Document with Mopria Scan on a Printer with an Automatic Document Feeder.  No account created, No sign-in needed.

  Scan a 2-sided document on any printer with Mopria Scan

 

HP Support -  How to scan with an HP printer from HP Smart | HP printers | HP Support

Watch >> Scan to PDF - 2 sided documents - 3 minute mark to 4 minute mark

 

 

Relevant to Windows

 

Install the Full Feature Software / full driver printer software

Use HP Scan to scan the PDF document -- the software will reorder the pages

 

Example - HP Scan - Menu - More > Destination

9025_HP_Scan_Menu_PDF_More_Destination_99025_HP_Scan_Menu_PDF_More_Destination_9

 

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Message Content References

 

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 Technology Tips Smart Tank 7600

 

 

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References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP Smart Tank 7602 All-in-One  

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

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