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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎09-21-2017 12:18 AM

HP Recommended
Product: Photosmart Premium C410a
Operating System: Microsoft Windows 10 (64-bit)

Since I got this Acer laptop, I have been unable to download/install HP Solution Centre.  I have issues trying to do anything regarding the printer with this laptop.   Please help!

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-21-2017 12:29 AM

HP Recommended

Hi CamsNan,

 

Please follow the steps below,

software download Link 1:

https://123.hp.com/us/en/

 

software download Link 2:

https://support.hp.com/us-en/drivers

 

And follow the on screen istructions to download the drivers for your printer.

 

Although I am an HP employee, I am speaking for myself and not for HP.

--Say "Thanks" by clicking the Kudos Star in the post that helped you.

--Please mark the post that solves your problem as "Accepted Solution"

******Clicking the Thumbs-Up button is a way to say -Thanks!.******

View solution in original post

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3 REPLIES 3

‎09-21-2017 12:26 AM

HP Recommended

@CamsNan

 

HP may rename HP Solution Center to better names: HP Support Assistant (HPSA) and HP Printer Assistant. Your machine is an Acer therefore I don't think you can install HPSA, please download and install the following software and drivers to your computer:

 

    http://ftp.hp.com/pub/softlib/software13/COL34152/mp-109793-3/PS_AIO_07_C410_140_408-5.exe

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎09-21-2017 12:29 AM

HP Recommended

Hi CamsNan,

 

Please follow the steps below,

software download Link 1:

https://123.hp.com/us/en/

 

software download Link 2:

https://support.hp.com/us-en/drivers

 

And follow the on screen istructions to download the drivers for your printer.

 

Although I am an HP employee, I am speaking for myself and not for HP.

--Say "Thanks" by clicking the Kudos Star in the post that helped you.

--Please mark the post that solves your problem as "Accepted Solution"

******Clicking the Thumbs-Up button is a way to say -Thanks!.******

Was this reply helpful? Yes No

‎09-30-2017 05:34 PM

HP Recommended

That seemed to work.....thanks a lot!

Was this reply helpful? Yes No
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