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Locked

‎09-11-2023 05:43 PM

HP Recommended
Product: HP OfficeJet 5745 e-All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

It is driving me crazy.  I have to re-enter my home email e.v.e.r.y. s.i.n.g.l.e. t.i.m.e. I need to scan a document and that is several time a week.  FFs the screen on the printer is too big for my hands.  But HP Support HAS my home email already in my profile.  How can I get that onto the printer??!!  Please help me!

BarkingLaLa

Category:
1 REPLY 1

‎09-14-2023 02:30 PM

HP Recommended

@barkinglala 

 

Welcome to the HP support community.

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community. 

Sandytechy20
I am an HP Employee

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