I've cancelled instant ink. Why can't I use my printer to scan?

[Noinsta]

I've cancelled my instant ink subscription. I don't need to print. However,  I find I'm unable to use my printer scanner. I usually scan documents and save on my device. Why can't I use my printer to scan???

[Dragon-Fur · Accepted solution]

@Noinsta 

Welcome to the HP Community --

The machine is a printer that includes a scan capability.

If you want to use the printer, even to scan, it has to be able to pass it's startup procedure --

That includes a self-check to make sure the printer is ready to print.

"Ready to print" includes having usable / purchased HP ink cartridges installed and ready to use.

Without usable ink installed, the printer cannot complete its startup routine.

If you no longer need to print,

Perhaps consider purchasing a "Scanner" only type device that does not use ink.

Make sure the scanner includes the type of scanning you want and is supported by your computer, tablet, phone.

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Message Content References

Reference

 Why am I unable to print with HP Instant Ink cartridges?

As you know, all the Instant Ink / subscription cartridges only work with an active Instant Ink contract.

The Instant Ink / Subscriptions cartridges can (should) be returned to HP (free service) for proper handling and safe disposal.

Recycle HP Instant Ink Cartridges / Subscription Cartridges

 HP Instant Ink - Recycle HP Instant Ink Cartridges

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[Noinsta]

Thank you!