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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP DeskJet 4252e All-in-One Printer
Microsoft Windows 11

Instructions on how to scan documents into computer for sending on email for windows 11, just got desk jet 4200e cannot figure it out HELP

1 REPLY 1
HP Recommended

Hi @ginalxix 

 

Thanks for reaching out about your query regarding scan to computer!

  

We're thrilled to have the opportunity to assist you and provide a solution. We hope our assistance has been helpful! 

 

Note: For security purposes, scanning remotely is disabled by default.

 

Follow the procedure if this feature has been disabled, and you want to enable it.


Use the HP Printer Assistant application to enable Scan to Computer if it has been disabled.

 

From the Start menu, click All Apps, click HP, and then select the printer name.

Go to the Scan section.

Select Manage Scan to Computer.

Click Enable.

 

After you have enabled the Scan to Computer feature, see the following steps to get started:


Load the document on the scanner glass or into the document feeder according to the indicators on the printer.

From the Home screen on the control panel, touch the Scan icon.

Swipe right and then touch the Computer icon.

Select the computer you want to scan to.

Verify the Scan Shortcut is the option you want to use, or touch Scan Shortcut to select a different scan option.

If you are using the automatic document feeder (ADF) and your original is single-sided, touch the left side of the Original 2-sided slider to move it to the off position.

To select any additional scan options, touch the Settings icon .

Touch Send or Start Scan.

 

If this solution hit the spot, please come back and click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left of the public post, as that would make our day! 

 

Take care, and have an amazing day! 

 

Regards, 

Vince_0406

 

I am an HP Employee.

If my response helped, please mark it as an Accepted Solution!  It helps others and spreads support.  Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 
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