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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
Scanjet 4890
Microsoft Windows 10 (64-bit)

My installation disc says Win.10 not included, and it doesn't run.

1 REPLY 1
HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Try this :

 

HP Scan Extended

http://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi

Once it's downloaded and installed, go to Start > All Programs > HP > HP Scan Extended > Run "HP Scan Extended"

 

Alternatively, try a 3rd party software:

 

Overview of VueScan

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
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