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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎04-21-2019 01:58 PM

HP Recommended
Product: Scanjet 4890
Operating System: Microsoft Windows 10 (64-bit)

My installation disc says Win.10 not included, and it doesn't run.

1 REPLY 1

‎04-21-2019 07:36 PM - edited ‎04-21-2019 07:37 PM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Try this :

 

HP Scan Extended

http://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi

Once it's downloaded and installed, go to Start > All Programs > HP > HP Scan Extended > Run "HP Scan Extended"

 

Alternatively, try a 3rd party software:

 

Overview of VueScan

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
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