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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP Officejet 4630
Microsoft Windows 10 (64-bit)

I have tried several different things to scan multiple photos into separate files on my HP Officejet 4630 printer/scanner/fax/copy but nothing is working.  The printer is installed on a Windows 10 PC.  I watched a YouTube video but it did not work the way it said.  I've been told that there is a way you can do this on the printer/Scanner.  Do I need some kind of software that HP does not provide?  I have checked the settings for the scanning option but still no luck.  Please help if you have any answers.

 

Thanks!

1 REPLY 1
HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Try this standalone software:

 

HP Scan Extended

http://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi

Once it's downloaded and installed, go to Start > All Programs > HP > HP Scan Extended > Run "HP Scan Extended"

 

Watch this example on how to scan multiple photos:

 

Scan multiple photos with Auto Crop (HP Scan Extended)

 

Hope that helps!

 

 

I am an HP Employee. Although I am speaking for myself and not for HP.
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