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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
MFP Laserjet M283fdw and equivalent
Other

To share how to solve my issue : Scan to network folder on Synology not working for 2 reasons:

1st: no access

2nd: prefix of file not working: file is overwritten after each scan.

 

My setup:

1x printer HP Color LaserJet MFP M283fdw

1x NAS Synology

 

Solutions:

for 1st: no access: on the NAS, in SMB setup, allow minimum SMB1

for 2nd: prefix issue: on the NAS, disabling MSDFS VFS, reboot the printer (mandatory) to clear the cache of the printer.

 

Sources found on the forum:

2nd issue: https://h30434.www3.hp.com/t5/Scanning-Faxing-Copying/My-color-laserjet-Pro-M283-says-it-scans-to-my...

 

4 REPLIES 4
HP Recommended

Hi i am having same issue i tried so much but still uable to connect M283fdw to my Synology.

HP Recommended

Hi which part (access or sequencing) ?

HP Recommended

Thanks for the reply. I have sorted it out.

Just by chance if you have it's old firmware

HP_Color_LaserJet_Pro_M282_M285_Multifunction_Printer_series_20200603.exe

 

 

HP Recommended

Hi, no sorry i don't have it.

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