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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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Locked

‎03-16-2025 05:04 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

In upgrading my PC from Windows 7 to windows 10 I lost the user utility that operated my HP G4050 scanner.  If I got a CD with my purchase, I don't seem to have it now.  I was able to download and install the driver from the HP web page but it didn't seem to provide the desktop control utility to control scanning (eg: selecting scan resolution, output file type, cropping, etc.).  How can I get a copy of that utility to make my scanner useful again?  Thanks!!!

John

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1 ACCEPTED SOLUTION

Accepted Solutions

‎03-17-2025 09:33 AM

HP Recommended

what you are looking for is here

 

View solution in original post

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5 REPLIES 5

‎03-17-2025 04:49 AM

HP Recommended

1. HP G4050 scanner utility driver Windows 10 64 bit

2. HP G4050 scanner basic driver Windows 10 64 bit

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‎03-17-2025 07:08 AM

HP Recommended

Hi Banlix,

Neither of the links you provided resulted in the graphical user interface (GUI) that controls my HP G4050 scanner. They seem to be 1) a troubleshooting utility and 2) the device driver for the G4050. What I am missing is the GUI that lets me create multi-page PDFs, crop photographs and slides, etc. The GUI came with my HP scanner but got deleted in a Windows update. I can't find the original CD that came with the scanner but it is useless without the ability to program it.  I hope you can help.

John 

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‎03-17-2025 09:33 AM

HP Recommended

what you are looking for is here

 

1 person found this reply helpful
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‎03-18-2025 02:00 PM

HP Recommended

Thank you so much!  I did have to use Vista compatibility mode and download as an administrator but then it was smooth sailing. The GUI is a newer version than the one that came with my G4050 but it supports all of the capabilities I use. Great to be able to use my HP scanner again.  Thank you!

John

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‎03-20-2025 02:16 AM

HP Recommended

I'd be happy if it worked.

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