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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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Locked

‎03-16-2025 05:04 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

In upgrading my PC from Windows 7 to windows 10 I lost the user utility that operated my HP G4050 scanner.  If I got a CD with my purchase, I don't seem to have it now.  I was able to download and install the driver from the HP web page but it didn't seem to provide the desktop control utility to control scanning (eg: selecting scan resolution, output file type, cropping, etc.).  How can I get a copy of that utility to make my scanner useful again?  Thanks!!!

John

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-17-2025 09:33 AM

HP Recommended

what you are looking for is here

 

View solution in original post

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5 REPLIES 5

‎03-17-2025 04:49 AM

HP Recommended

1. HP G4050 scanner utility driver Windows 10 64 bit

2. HP G4050 scanner basic driver Windows 10 64 bit

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‎03-17-2025 07:08 AM

HP Recommended

Hi Banlix,

Neither of the links you provided resulted in the graphical user interface (GUI) that controls my HP G4050 scanner. They seem to be 1) a troubleshooting utility and 2) the device driver for the G4050. What I am missing is the GUI that lets me create multi-page PDFs, crop photographs and slides, etc. The GUI came with my HP scanner but got deleted in a Windows update. I can't find the original CD that came with the scanner but it is useless without the ability to program it.  I hope you can help.

John 

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‎03-17-2025 09:33 AM

HP Recommended

what you are looking for is here

 

1 person found this reply helpful
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‎03-18-2025 02:00 PM

HP Recommended

Thank you so much!  I did have to use Vista compatibility mode and download as an administrator but then it was smooth sailing. The GUI is a newer version than the one that came with my G4050 but it supports all of the capabilities I use. Great to be able to use my HP scanner again.  Thank you!

John

1 person found this reply helpful
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‎03-20-2025 02:16 AM

HP Recommended

I'd be happy if it worked.

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