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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP LaserJet M1212NF
Microsoft Windows 10 (64-bit)

Hi,

I've had this printer for many years but ran into something today that I have not had to do before.  I wanted to scan a couple double-sided pages into one PDF file.  I typically only use this printer for printing and the occasional scan of one side of a document or several one sided documents through the feeder.  I figured for double sided I'd need to use the page directly on the glass.

 

I put page 1 side 1 on the glass, brought up HP Scan To, picked Scan and picked PDF, named the file, it scanned then I clicked Accept and then it asked if I wanted another page,  I say yes, it scans page 2 and then Accept just doesn't accept the click.  I closed/re-opened the software, tried again, same thing.  It seems to me I can't scan more than one page?

 

I googled around and a lot of people say to use HP Printer Assistant from the full feature driver but for this printer that is not included nor is its predecessor HP Solution Center.

 

I ended up just using my iPhone to scan all the pages and that was easy but curious if anyone else knows how to do this.

 

Thanks

3 REPLIES 3
HP Recommended

Hi,

It cannot be done with the Scan To Software provided for your printer, but HP Scan Extended should allow you much easier results for such and will work with your printer too.

 

Download and install HP Scan Extended below:

https://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi

 

From the start menu search for HP and open HP Scan Extended.

 

Select Save as PDF

 

You should see a Page Side option in the right pane, select Booklet and press on Scan with the entire batch in the top feeder.

Reload the other side as the HP Scan software prompts to and then complete scanning the next side, the software will auto-arrange the scan, then click on Save to complete the scan.

 

Shlomi



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HP Recommended

Got it.

 

Thanks for your help!

 

I hope this helps others too.

HP Recommended

You're much welcome @texaspete.

 

Cheers,

Shlomi



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If my post resolve your problem please mark it as an Accepted Solution 🙂
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