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M1212nf
Microsoft Windows 10 (64-bit)

Reinstalled windows 10 and now there is no software to install anymore.  The exe online will extract and that is all.  I went into %temp% and there is no folder.  I do not have a firewall.   Anyone have the old software package available that has copy/scan etc?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

You may find the installation folder on C drive, there launch HpSetup.exe to start the installation:

https://h30434.www3.hp.com/t5/Printers-Knowledge-Base/HP-Laserjet-installation-won-t-start-on-Window...

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

1 REPLY 1
HP Recommended

Hi,

You may find the installation folder on C drive, there launch HpSetup.exe to start the installation:

https://h30434.www3.hp.com/t5/Printers-Knowledge-Base/HP-Laserjet-installation-won-t-start-on-Window...

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
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