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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎03-22-2017 11:45 AM

HP Recommended
Product: Color Laser Jet Pro MFP M277dw
Operating System: Microsoft Windows 7 (64-bit)

I was told by salesman that this all-in-one laser printer could scan both sides (duplex) from automatic document feeder (ADF).  I do not see how to accomplish this with either printer control panel or from scanning app.  HP's user guide has only the basics in its scanning section, and does not mention how either.

 

I see how to scan both sides manually, but it would save quite a bit of time if this could (and should!) be done from the ADF.

3 people had the same question
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‎03-22-2017 11:56 AM

HP Recommended

Sorry, Duplex automatically scanning is not possible.  However, you can do duplex scanning manually as you are doing it.

 

    http://h10032.www1.hp.com/ctg/Manual/c04474163.pdf

Although I am an HP employee, I am speaking for myself and not for HP.

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4 REPLIES 4

‎03-22-2017 11:56 AM

HP Recommended

Sorry, Duplex automatically scanning is not possible.  However, you can do duplex scanning manually as you are doing it.

 

    http://h10032.www1.hp.com/ctg/Manual/c04474163.pdf

Although I am an HP employee, I am speaking for myself and not for HP.

*Say thanks by clicking the "Kudos! Star" which is on the left*
Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue
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‎03-22-2017 11:59 AM

HP Recommended

Hi,

 

Sorry it can do automatic duples scanning and copying. Please read the following review:

 

"Unfortunately, even though the M277dw can handle duplex, or double-sided, printing, the automatic document feeder only allows for one-sided scanning and copying. With copying, the automatic document feeder can make single-sided to single-sided copies or single-sided to double-sided copies. You can’t do double-sided to double-sided or double-sided to single-sided copies with the M277dw, which is an unfortunate limitation given that this printer is marketed to business users."

 

Source:   https://t3chagent.wordpress.com/2015/05/13/review-hp-color-laserjet-pro-mfp-m277dw/

 

Regards.

BH
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‎09-06-2017 09:20 PM

HP Recommended

If you scan the front side from the first page to the last, and then flip it around to scan the back side from the last page to the first (as opposed to flipping each individual page), you can use one of the following tools to collate them correctly. The first set of directions describes the command that you would type in the Windows command prompt or the MacOS terminal, but both of the links have a GUI tool that has all the same functionality of the command line tool.

 

https://www.pdflabs.com/blog/how-to-collate-even-odd-scanned-pages/

 

http://pdfchain.sourceforge.net/documentation.html

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‎12-01-2018 09:34 AM

HP Recommended

is there an upgrade possible to the ADF to make it capable of double sided scanning?

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