• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended

I wish to use my m277dw  laser printer as a scanner and I cannot see how to scan several pages into one document.

I've looked at the handbook but nothing answers my question apart from reference to 'advanced settings' which I couldn't find in my cljm scan driver software programme.

Should I be using another programme?

I've noticed on the forum that a lot of people have a similar problem but I haven't been able to find an answer which helps with this particular printer model.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

I understand you are looking for a method to scan multiple pages and save them as one document.

If you click the scan button on the right bottom of your interface windows, after the first page scan finished,  you can find it as below one. Then click "+"  on the left bottom of the interface windows, it will scan the next page, when you finish all the pages scanning, then click "save", these pages will be saved into one document.

Hope this helps.

Capture.PNG

View solution in original post

8 REPLIES 8
HP Recommended

Hi @jesshove,

 

Welcome to the HP Forums!

 

I see that you are wondering how to scan several pages into one document, with your HP Color LaserJet Pro MFP M277dw. I am happy to help!

 

Some questions for you:

 

  1. What is the Operating System you are using? Windows or Mac? What version? If you do not know the Operating System you are using, please visit this website. Whatsmyos.
  2. What is the name of the program you are using for scanning?

 

If possible, can you take a screenshot of the scanning program you are using, and post the image for me? How to take and post a screenshot on HP Support Forum.

 

Please see this post, Want Good Answers? Ask Good Questions, by @Bob_Headrick, so you can get the most out of these forums.  

 

Once I know this information, I will be able to look into this further for you!

 

Thank you for posting, and hope to hear from you soon! :generic:

 

“Please click the Thumbs up icon below to thank me for responding.”

RnRMusicMan
I work on behalf of HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

HP Recommended

My OS is Windows 7 professional.

I am using the bundled software for scanning, that is, HP Scan CLJM 277 Scan Driver

The interface window looks like this:

 

Capture.JPG

HP Recommended

Hi jesshove,

 

Thank you for answering my questions, and for your response!

 

Please take a look through this guide, Scan from Windows 7 With the Full Feature HP Software for HP LaserJet Multifunction Printers, select How to scan with HP software, scroll down and select How to scan multiple pages into a single file, and follow the instructions.

 

Hope this helps! :generic:

 

“Please click the Thumbs up icon below to thank me for responding.”

RnRMusicMan
I work on behalf of HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

HP Recommended

Hi,

 

Can this model perform an automatic duplex scanning?

 

I'm using MAC, yosemanti

 

If not, please recommend another color laser printer that can offer Duplex automatic scanning and it's with the same office space.

HP Recommended

Hi,

I understand you are looking for a method to scan multiple pages and save them as one document.

If you click the scan button on the right bottom of your interface windows, after the first page scan finished,  you can find it as below one. Then click "+"  on the left bottom of the interface windows, it will scan the next page, when you finish all the pages scanning, then click "save", these pages will be saved into one document.

Hope this helps.

Capture.PNG

HP Recommended

No, this model doesn't support an automatic duplex scanning.

HP Recommended

The link provided doesn't work - Error 404. Has it moved?

HP Recommended

This works fine when I scan 8.5 x 11 documents.  However, I need to use a custom size of 6.25 x 9.5.  After scanning the first page, the plus sign (+) icon at the lower left is grayed out, and cannot be selected to add another page to the PDF document.   

 

I have hundreds of pages of historical documents that need to be scanned into multi -page PDF documents. 

 

Please help me with a solution for this problem.  Thank you!

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.