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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎01-15-2025 03:54 PM

HP Recommended

When I scan or copy from either ADF or flatbed, the scanner goes through the motions and produces a page of colored vertical lines across the entire page.  I have noticed that the scanner LED lights do NOT come on at all, even when resetting power to the printer.  It's been a few weeks since I last scanned something, and since then I have updated to Win11, but this seems more like a scanner LED issue than software.  Any Ideas?  I have reset printer. Tried to update Firmware via HP Smart but that shows it as "up to date".

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1 REPLY 1

‎01-16-2025 12:19 AM

HP Recommended

Defective scanner, hardware issue, needs repair.




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