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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎02-06-2021 05:53 AM

HP Recommended
Product: HP LaserJet MFP 135w
Operating System: Microsoft Windows 10 (64-bit)

Greetings!

HP LaserJet MFP 135w

I can easely scan from PC, but when i start scan from MFP nothing happens.

 

It can see PC name, but after pressind scan... nothing.

WSD driver installed and updated. And it did works couple of times.

 

I did try to turn off windows defender, did try HP Print and Scan Doctor. Nothing helps.

 

How to deal with it? Where to go?

Category:
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-06-2021 10:19 AM

HP Recommended

Hi,

Please try restarting both your PC and the printer and check for any difference.

 

If the same persists, open the HP Smart app, right-click the printer icon and select Forget Printer, then click the plus sign and follow the steps to re-add the printer to the HP Smart app, then check for any difference.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎02-06-2021 10:19 AM

HP Recommended

Hi,

Please try restarting both your PC and the printer and check for any difference.

 

If the same persists, open the HP Smart app, right-click the printer icon and select Forget Printer, then click the plus sign and follow the steps to re-add the printer to the HP Smart app, then check for any difference.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No
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