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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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I don't think there is a way to manually scan 2 sided using the HP Smart APP. Is there another software HP has that can do this? Please provide link. Thanks.

3 REPLIES 3
HP Recommended

@jonny28 

 


@jonny28 wrote:

I don't think there is a way to manually scan 2 sided using the HP Smart APP. Is there another software HP has that can do this? Please provide link. Thanks.


 

Might be software  -- it all depends on what you have and what options are available to you in the environment you are using.

 

We don't have enough information to provide what you ask.

 

For example,

If your HP printer is one of the many thousands supported,

If you have access to a supported Windows machine,

If you then can find and install the Full Feature Software / full driver printer software for the printer,

Then

You can use HP Scan (part of the full driver) to scan your document one side, flip document stack and scan other side(s).

The HP Scan software will reorder the pages automatically.

 

 

Example - HP Scan - Menu - Options and More > Destination > File Type

9025_HP_Scan_Menu_PDF_More_Destination_99025_HP_Scan_Menu_PDF_More_Destination_9

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

 

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

 

 

 

Dragon-Fur

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Can you please send a link where I can download HP Scan or the full driver software? I have a Mac, not Windows.

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@jonny28 

 

If there is software for your MacOS, it is located in the software category of your printer's support website:  Drivers & Software

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

Open Category Drivers & Software

If needful, change the Operating System / version

If there is listed software, use Open all and find the software

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.