My Scanner is Making Multiple Scans of Each Page

[AV2021Scan]

When I scan multiple documents, the scanner makes multiple scans of pages, after page one, sometimes it will make 30 - 40 scans of page 2 and 3.......... how do I correct that?

[Dragon-Fur]

@AV2021Scan 

If you have not done so,

Consider / Try

Update your MacOS version

AND

HP Smart released a new version of the HP Smart MacOS application 11-May-2021

HP Smart for Mac

HP Smart – MacOS Desktop – Mac Apple Store

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[AV2021Scan]

yeah, both show the most current updated software. Problem started after the last HP update.

[Dragon-Fur]

@AV2021Scan 

OK.

I don't have an answer.

The "multiple scan" issue was something that showed up in the previous app version (about a week ago).

The MacOS HP Smart application update was just released today, in fact.

May 11, 2021                  Version 12.7.1

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution"