New MacBookAir not showing up as a Device to Scan to

[LCNewYork]

I have a new macbookpro and while I can see HP Utility and HP Scan on the computer- I am not able to add the MacBook to the HP ENVY PHOTO 7858 as a device in which to SCAN.   Both are on the same Wifi.   MacBook recognizes the device- which I thought would make it easy to scan TO.     Currently the HP device is set up to scan to a Desktop computer in the home

[Raj_05]

Hi @LCNewYork,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

To set up your new MacBook Air as a device to scan to from your HP ENVY Photo 7858 printer, follow these steps.

Verify Printer Setup

• Ensure the HP ENVY Photo 7858 is connected to the same Wi-Fi network as your MacBook Air.
• Check the printer's control panel to confirm its network status is "Connected."

Check HP Smart App

• Download and install the HP Smart app from the Mac App Store.
• Add your HP ENVY Photo 7858 to the app:
  1. Open the HP Smart app.
  2. Click the + sign to add a printer.
  3. Follow the prompts to connect the printer to the app.

Enable Scan to Computer

• Open HP Utility on your MacBook Air:
  1. Search for "HP Utility" in your Applications folder or via Spotlight (Command + Space).
  2. Select your printer in the left pane.
  3. Under "Scan Settings," select Scan to Computer.
• Check the box for Enable Scan to Computer and ensure the feature is "On."

Update Printer Settings

• On the printer control panel, go to Scan > Computer or Scan to Computer Settings.
• Select your MacBook Air from the list of available devices. If it’s not listed:
  • Restart both your printer and MacBook Air.
  • Ensure HP Utility and Scan to Computer are enabled.

Test Scanning

• On the printer, choose Scan > Computer, and select your MacBook Air.
• Initiate a scan to confirm the setup works.

[Raj_05]

Troubleshoot If Needed

• Firewall Settings: Ensure your Mac’s firewall isn’t blocking the printer connection. Go to System Settings > Network > Firewall and add HP software to the allowed list if necessary.
• Reset Printing System: If the issue persists, reset the printing system on your Mac:
  1. Go to System Settings > Printers & Scanners.
  2. Right-click anywhere in the printer list and select Reset Printing System.
  3. Re-add your printer.

Note:

If you're still unable to set up "Scan to Computer," try scanning from the HP Smart app on your MacBook as an alternative.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support