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HP Officejet 8620
Microsoft Windows 10 (64-bit)

I was forced to replace my current printer software for HP Officejet Pro 8620 with HP Smart. Previously I was using OCR to create searchable pdf but I cannot with HP Smart. Trying to download previous versions just forces me to go back to downloading HP Smart. Any pointers how to get OCR capable scanning software? 

1 REPLY 1
HP Recommended

@Andrew152 

 

Please use the following Guide

 

         https://h30434.www3.hp.com/t5/Scanning-Faxing-Copying/Where-is-the-OCR-feature/td-p/7930679

 

Regards.

BH
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