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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎05-05-2022 06:56 PM - last edited on ‎05-06-2022 06:11 AM by Retired

HP Recommended
Product: HP Color LaserJet Pro MFP M283fdw
Operating System: Microsoft Windows 11

I’m on a fully updated Windows 11 machine with my HP Color Laser Jet Pro MFP M283fdw wired to my home network. Using the HP Smart app, I don’t see an option for two-sided scanning. My options, when using the Smart App, are very limited. Can someone please tell me what I'm missing? Thanks! 

6 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-06-2022 10:53 AM - last edited on ‎05-10-2024 08:00 AM by

HP Recommended

Hi,

The HP Smart app do not offer manual two sided scanning capabilities, your printer model does not offer any such automatic functionality.

 

Please download and install the HP Full Feature Software option below:

https://support.hp.com/us-en/product/details/hp-color-laserjet-pro-m282-m285-multifunction-printer-s...

 

Following the installation open the HP Scan software for your printer and click the more > option, there look for Two-Sided and change the setting, then press OK and scan.


Following the first side scanning you would be prompt to reload the other side of the original to scan and auto arrange the other side of the scan job.

 

Shlomi

 



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

1 person found this reply helpful
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2 REPLIES 2

‎05-06-2022 10:53 AM - last edited on ‎05-10-2024 08:00 AM by

HP Recommended

Hi,

The HP Smart app do not offer manual two sided scanning capabilities, your printer model does not offer any such automatic functionality.

 

Please download and install the HP Full Feature Software option below:

https://support.hp.com/us-en/product/details/hp-color-laserjet-pro-m282-m285-multifunction-printer-s...

 

Following the installation open the HP Scan software for your printer and click the more > option, there look for Two-Sided and change the setting, then press OK and scan.


Following the first side scanning you would be prompt to reload the other side of the original to scan and auto arrange the other side of the scan job.

 

Shlomi

 



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
1 person found this reply helpful
Was this reply helpful? Yes No

‎05-06-2022 10:56 AM

HP Recommended

That was very helpfull. THANK YOU! 

Was this reply helpful? Yes No
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