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‎11-03-2022 08:40 AM

HP Recommended
Product: HP ENVY Inspire 7220e All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

I created 3 shortcuts for scanning for my HP Envy Inspire 7220e printer.

a) scan and print

b) scan and e-mail

c) scan and store in cloud

 

All three shortcuts work perfectly when I execute them in the HP Smart app (on my PC).

All three shortcuts result in the following Connection Error (The printer was unable to connect to the server) when I execute them from the printer control panel:

HPConnectionProblem.jpg

My printer is properly connected and I ran various reports to verify the status and everything is OK. Besides, if it wasn't OK then 2 of the 3 shortcuts should not work from HP Smart either.

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