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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎12-07-2021 03:28 PM

HP Recommended

Thanks. Much appreciated. I’ll look for their message.

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‎12-10-2021 06:38 AM

HP Recommended

I never got the private message. Is this a normal wait time?

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‎12-10-2021 06:41 AM - edited ‎12-11-2021 05:56 AM

HP Recommended

@SandyTechy20. I never got a private message from HP Support. Is 3 days a normal wait time?

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‎12-15-2021 07:01 AM

HP Recommended

I never got the private message from and HP support person.

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‎12-18-2021 03:47 PM

HP Recommended

@pgoodwin2

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

Sandytechy20
I am an HP Employee

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‎12-19-2021 06:32 AM

HP Recommended

You had done this back on 12/7 but they never contacted me. Hopefully your 2nd request will get them to do something.

 

thanks for responding

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