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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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Locked

‎04-06-2020 10:39 AM

HP Recommended
Product: OfficeJetPro 8600
Operating System: Microsoft Windows 10 (64-bit)

All of my settings on the on-board screen show a LOCK. How do I unlock these items?

Thanks!

Jordan

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-09-2020 05:15 AM

HP Recommended

Hi @Jordan4461

 

Welcome to the HP Support Community. 

 

I have sent you a private message with the semi-full reset steps, specific to your printer. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎04-09-2020 05:15 AM

HP Recommended

Hi @Jordan4461

 

Welcome to the HP Support Community. 

 

I have sent you a private message with the semi-full reset steps, specific to your printer. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

Was this reply helpful? Yes No
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